Shannon Brooks

Redgorge reads construction plans, specs and just about any PDF from the job, can run on a box in your building, and answers with the sheet or spec page cited, so the person signing off can check it.

CTO for a 60-person industrial refrigeration contractor. I started in the field running jobs as a PM and worked my way into the technology seat.

Got us off carbon copies and spreadsheets and onto real systems - NetSuite, Miter and Procore. Invoices that used to take months went out in days, and the field actually used it. Got to tell that story on Miter's customer panel in February 2026.

Built t

Project manager and IT guy at the same time for a 12-person BIM shop.

Coordinated BIM on commercial and healthcare jobs up to 500,000 sq ft - the Sphere, Allegiant Stadium, the Hard Rock and a California hospital tower. Scope, change orders, and a lot of back-and-forth with GCs, designers and owners.

Built the firm's IT from scratch - Microsoft, backups, security - and kept the Revit and AutoCAD

Helpdesk manager on a small team keeping a fast-moving consumer electronics brand running - US and international offices, 24/7, mixed Mac and PC.

Built our ticketing system and how we handled support. Worked directly with the C-suite, covered the Zurich office on site, and helped set up a new Mexico City office.

We were the first call for anything hardware, software or systems across the company

Started a bootstrapped residential and auto glass company with my cousin. Ran the IT and the projects.

Worked as Service Manager, Local IT Administrator at K-Designers.

Provided frontline technical support for SuSE Linux at one of the industry's leading enterprise software companies, working directly with large-scale corporate clients.

Served as first-line support for enterprise Linux environments across major corporate accounts.

Diagnosed and resolved complex OS, networking, and system configuration issues in high-stakes production environments.

Built deep ha

Small office / home office infrastructure support. Developed and grew desktop depot for break / fix repairs, and new computer builds.