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SW@shanawright
Detail-oriented biology student with diverse work experience in customer service.
United StatesI am a dedicated and detail-oriented biology student at the University of Central Missouri, set to graduate in May 2025. My academic background, combined with hands-on experience in various roles, has equipped me with a unique skill set that I bring to every task. I have developed strong organizational and communication skills through my work as a General Clerk II at Brillient, where I efficiently manage document scanning and file transfers.
In addition to my current role, I have gained valuable experience as a Warehouse Worker at FedEx, where I honed my ability to handle packages safely and efficiently. My time as an Independent Contractor with Instacart has further enhanced my customer service skills, allowing me to understand client needs and deliver exceptional service. I am passionate about applying my knowledge in biology and health studies to contribute positively to any team I join.
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Work history, roles, and key accomplishments
Brillient
Mar 2023 - Present (2 years 8 months)
Responsible for providing movement packages, documents, and supply support efficiently. Tasks include document scanning and physical interfiling, ensuring timely and safe handling of materials.
Instacart
May 2019 - Present (6 years 6 months)
Delivered goods and services to customers, ensuring timely and excellent condition of products. Managed multiple orders and maintained customer records efficiently.
FedEx
Nov 2022 - Jun 2023 (7 months)
Provided support in the movement of packages and documents, ensuring safety and efficiency. Capable of lifting heavy packages and using appropriate equipment for handling.
Family Dentistry
Jun 2021 - Aug 2021 (2 months)
Assisted in dental procedures by preparing instruments and maintaining patient records. Provided excellent customer service and educated patients on dental hygiene.
Dairy Queen
Aug 2016 - Oct 2018 (2 years 2 months)
Trained and supervised a team of employees while providing customer service. Managed cash records and ensured timely delivery of food orders.
Degrees, certifications, and relevant coursework
UMBachelor of Science, Biology
2021 - 2025
Pursuing a Bachelor of Science in Biology with a concentration in Biology and a minor in health studies.
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