At CAN Community Health, I conduct 340B compliance audits, HRSA eligibility reviews, and transaction-level investigations. I reconcile eligibility, prescription, and claims records and help track corrective actions through closure.
I also monitor SFTP data feeds and work with pharmacy leaders, covered entities, vendors, and technical teams to resolve discrepancies. My work has helped reduce discrepancy-resolution time by approximately 20% while supporting 98% client retention.
At Johnson & Johnson, I supported pharmacy shipment setup and patient-service operations for healthcare access programs. I reviewed pharmacy and patient information, coordinated medication shipments, and used Salesforce, Jira, and Excel to track work and operational trends.
Earlier, I reported inpatient quality information at South Seminole Behavioral Hospital and supported behavioral-health services at South Seminole Behavioral Hospital and Devereux Advanced Behavioral Health. I also founded and managed Flowing Grace Transport LLC, a non-emergency medical transportation company supporting access to healthcare appointments.
