At Revolut Technologies India Private Limited, I investigated Authorised Push Payment and Account Takeover fraud cases, assessing transaction activity, customer behaviour, and risk indicators.
I used Jira and DANTE to manage cases, track investigations, handle escalations, and document resolutions. I also reviewed customer and transaction data to identify suspicious patterns and potential risk exposure.
At Khemka Refractories Private Limited, I analyzed operational and inventory data, maintained Excel-based MIS reports, and supported stock reconciliation and material availability.
At TTEC India Customer Solutions Private Limited, I reviewed customer data and fraud cases, prepared customer risk summaries, and used the NOVA internal ticketing platform to manage assigned cases.
