Open to opportunities

Shaina Balicha

@shainabalicha

Message

Detail-oriented sales associate with strong communication skills.

Guam

Message

What I'm looking for

I am looking for a role that values customer engagement and offers growth opportunities.

I am a dedicated sales associate with experience in customer service and retail environments. Currently, I work at Honey House in Tamuning, where I excel in processing returns, exchanges, and refunds while adhering to company policies. My attention to detail and organizational skills allow me to maintain a well-stocked and inviting store environment, ensuring customers can easily find what they need.

Previously, I worked at Seas + Sidewalks, where I honed my abilities to engage with customers and address their inquiries effectively. I take pride in my ability to handle customer complaints professionally and provide product advice that enhances the shopping experience. My commitment to teamwork and quick learning has consistently contributed to the success of my teams.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Honey House

Feb 2024 - Present (1 year 5 months)

As a Sales Associate at Honey House, I processed returns, exchanges, and refunds while providing excellent customer service. I organized the store, handled customer complaints, and assisted customers in finding specific products. My role required strong communication skills and attention to detail.

Customer Service Attention To Detail Communication Skills Problem Solving Product Knowledge Teamwork

Sales Associate

Seas + Sidewalks

Nov 2022 - Feb 2024 (1 year 3 months)

In my role as a Sales Associate at Seas + Sidewalks, I processed transactions, organized merchandise, and provided product advice to customers. I maintained a clean and organized store environment and engaged with customers to understand their needs.

Customer Service Communication Skills Problem Solving Product Knowledge Teamwork