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Shaily PandeySP
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Shaily Pandey

@shailypandey1

Head of Brand & Business Development at IHMCS Jaipur, driving institutional visibility and hospitality training initiatives.

India
Message

At IHMCS Jaipur, I drive brand-building, business development, external collaborations and institutional visibility. I also coordinate customised hospitality training initiatives, events and digital communication.

As In-charge – Digital Marketing & Admission Counselling, I consistently delivered 50+ individual admissions while overseeing website coordination, Google SEO, Meta page management and Meta Ads. Earlier, as Manager – Learning & Development, I developed the AIMS learning module and oversaw its execution before handover.

My hospitality experience includes Front Office roles at Rambagh Palace, Jaipur and Umaid Bhawan Palace, Jodhpur with Taj Hotels. I’ve also curated and edited six editions of the Connecting Elements college magazine and scripted, narrated and appeared in institutional documentaries and virtual tours.

Experience

Work history, roles, and key accomplishments

IJ

In-charge – Digital Marketing & Admission Counselling

IHMCS Jaipur

Jul 2021 - Jun 2023 (1 year 11 months)

Consistently delivered 50+ individual admissions while overseeing website coordination, Google SEO, Meta page management and Meta Ads. Coordinated website structure, content and functionality with technical teams.

Taj Hotels logoTH

Team Member

Taj Hotels

Jun 2012 - Jul 2013 (1 year 1 month)

Contributed to guest service delivery and hotel operations at Rambagh Palace, Jaipur.

Education

Degrees, certifications, and relevant coursework

Jaipur National University logoJU

Jaipur National University

MBA, Human Resource

Grade: 67%

MBA in Human Resource from Jaipur National University, Jaipur College & Research Center, with 67% marks.

Jaipur National University logoJU

Jaipur National University

BHMCT, Hotel Management and Catering Technology

2008 - 2012

Grade: 75%

BHMCT from Jaipur National University, School of Hotel Management & Catering Technology, with 75% marks.

AA

American Hotel & Lodging Educational Institute (AHLEI)

AHLEI Certification, Front Office Management

Certification in Front Office Management from AHLEI.

AA

American Hotel & Lodging Educational Institute (AHLEI)

AHLEI Certification, Food & Beverage Operations

Certification in Food & Beverage Operations from AHLEI.

SI

Starbucks India

Certified Master Brewer's Intermediate Program, Brewing

Certified Master Brewer's Intermediate Program from Starbucks India.

TU

Tulleeho

Capstone California Wines Level 1, Wine Studies

Capstone California Wines Level 1 certification facilitated by Tulleeho.

Tech stack

Software and tools used professionally

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