Akanksha Sharma
@akankshasharma8
Aspiring digital marketing professional training in SEO, Google Ads, and social media marketing, with campaign optimization experience through live projects.
IndiaWhat I'm looking for
I'm currently training in digital marketing, covering SEO, Google Ads, social media marketing, email marketing, and content marketing through live projects and campaign optimization.
At Holiday Inn Express Hotel (IHG Group), I managed guest check-ins and check-outs, processed payments, and responded to guest concerns. I also coordinated with departments to support smooth hotel operations.
As a Front Office Intern at Taj Hari Mahal, Jodhpur, I assisted with guest interactions, check-in and check-out procedures, incoming calls, and guest requests.
My projects include a hospitality customer satisfaction study for Hyatt, Ahmedabad, where I analyzed customer feedback and service quality parameters, and consumer satisfaction research on the hotel industry. I'm interested in using digital marketing strategies, content creation, and analytics to build brand presence and drive engagement.
Experience
Work history, roles, and key accomplishments
Guest Service Associate
Holiday Inn Express Hotel (IHG Group)
Apr 2024 - Jun 2025 (1 year 2 months)
Managed guest check-in and check-out processes, processed room key issuance and payment transactions, and delivered exceptional guest experiences. Resolved guest concerns promptly and coordinated with multiple departments to ensure smooth hotel operations.
Front Office Intern
Taj Hari Mahal
Managed guest interactions and inquiries professionally, assisted in check-in and check-out procedures, and handled incoming calls and guest requests. Maintained high customer satisfaction standards and developed strong communication and hospitality management skills.
Education
Degrees, certifications, and relevant coursework
Digital Marketing Training
Training, Digital Marketing
2025 -
Ongoing digital marketing training covering SEO, Google Ads, social media marketing, email marketing, content marketing, and live projects.
Ahmedabad Institute of Hospitality Management
PGDM, Hospitality Management
2022 - 2024
Pursued a PGDM in Hospitality Management, gaining skills in hospitality operations and management.
Jai Narayan Vyas University
Intermediate, General Studies
Grade: 60%
Completed Senior Secondary Education with Intermediate at 60%.
Rajmata Krishna Kumari Girls Public School
Matriculation, General Studies
Grade: 8 CGPA
Completed Secondary Education with Matriculation, achieving 8 CGPA.
L.K. Singhania Education Centre
Secondary Education, General Studies
Secondary education institution attended in Gotan, Rajasthan.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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