shahid hussain

Responsibilities:

-        Delivered SQL Server 2022 administration and security training to 5 Pakistan Air Force candidates (February 2025)

-        Conducted one-on-one online SQL Server 2022 training for a candidate based in Lahore (May 2025 to June 2025)

-        Conducted one-on-one online SQL Server 2022 training for a candidate based in Islamabad (June 2026 to Present)

Responsibilities:

-        Managing pagers as an Offshore DBA on call resource

-        Monitoring Clusters of servers (more than 150 customers) to check for errors using SQLDM

-        Responsible for performance and security issues of any DB server

-        Responsible for documentation of DB alerts and their resolutions.

-        Handled weekly downtime windows to install patches

Responsibilities:

-        Handled on call Db related issues.

-        Supervised a DBA on call team at night shift (EST Time)

-        Managed ticketing system in ERP

-        Trained staff about technical upgrade process workflow of ERP through zoom calls

-        Documented SOPs for customer queries and their resolutions

Responsibilities :
- Installation and Configuration of SQL Server 2016
- Migrated SIS from SQL Server 2008 to 2012 then to 2016
- Responsible for Database backup, security and disaster recovery
- Responsible for Providing Crystal Reports on daily and monthly basis for KPIs
- Providing User Support to SIS Users (Students and Staff)
- Responsible for Database Troubleshooting and performance
- Respon

Maintaining and updating students online record portal
- Updating University Website portal and created Live Chat Help windows on
website to assist Admission Department to respond queries asked by
applicants
- Helping students to execute programming labs such as OOP,
C#(ASP.NET) and Database
- Administering and maintaining University Database

-Administered and maintained Database in following roles
 Assigned roles to users
 Backups
 Recovery
 Monitoring
 Created SQL Reports
 Modeling of database
 Created Stored Procedures
 Built new databases
 Import/Export to/from Excel
 Handled Organization’s Database containing 1000
employee’s records
- Technical support to ERP users in following
 Quotations
 Sales Orders
 Invoices
 In

Worked in ASP.NET C#.
Learned JQuery, JavaScript, AJAX, Bootstrap
Work in a project "Care flow" an online web based health care system for the boarding schools in US.
Worked using platform of Microsoft Visual Studio 2010 and SQL Server 2008

Bachelor of Science in Computer Engineering with a focus on Software Engineering.