Sevak Movsisyan

SM

Open to opportunities

Sevak Movsisyan

@sevakmovsisyan

I’m a QA Specialist and Supervisor focused on accurate customer support and quality in fast-paced teams.

What I'm looking for

I’m looking for a fast-paced role where I can apply QA and multilingual customer support skills, grow with a strong team, and contribute to reliable processes and high-quality service delivery.

I’m a QA Specialist and Supervisor at Armenian Digital Line LLC, where I support quality and process excellence while working closely with customers in English and French.

Previously, I worked as a Customer Support Specialist in English, French, and Spanish, handling real-time questions and maintaining clear communication across departments.

Alongside my roles, I built a solid foundation in accounting through an Advanced Accounting course (BAS Accounting) and professional experience as an AS-Accountant, while strengthening teamwork, work-under-pressure habits, and operational software skills.

Experience

Work history, roles, and key accomplishments

AL

Current

QA Specialist

Current

Armenian Digital Line LLC

Jun 2025 - Present (1 year)

Served as an English Supervisor / QA Specialist supporting French-related workstreams from June 2025 to present.

Quality Assurance (QA)Customer Support Supervision French English Teamwork

AL

Customer Support Specialist

Armenian Digital Line LLC

Jan 2024 - May 2025 (1 year 4 months)

Provided customer support from January 2024 to May 2025 across English, French, Russian, and Spanish departments.

Customer Support Multilingual Communication English French Russian Spanish Team Collaboration

SL

Property Manager Coach

SGSH Groupe LLC

Oct 2022 - Dec 2023 (1 year 2 months)

Coached a property manager in Quebec, Canada from October 2022 to December 2023.

Coaching Property Management Client Coordination Teamwork Communication

SL

AS Accountant

SGSH Groupe LLC

Jul 2022 - Aug 2022 (1 month)

Worked as an AS-Accountant from July 2022 to August 2022.

Accounting Data Entry Excel Accuracy

IL

Telephone Operator

InterCall LLC

May 2022 - Jul 2022 (2 months)

Handled telephone operations from May 2022 to July 2022 using Excel and Outlook for daily tasks.

Customer Service Excel Outlook PowerPoint

Education

Degrees, certifications, and relevant coursework

JU

Jean Moulin Lyon 3 University

Financial Management

2021 -

Co-diploma studies with Jean Moulin Lyon III University in the Faculty of Financial Management program (2021–present).

FA

French University in Armenia

Financial Management

2021 -

Activities and societies: Co-diploma with Jean Moulin Lyon III University; noted as a 4th year undergraduate student.

Undergraduate student in the Faculty of Financial Management (2021–present) through a co-diploma program with Jean Moulin Lyon III University.

SA

SANone Accounting

Accounting

2023 - 2023

Activities and societies: Training of AS Accountant system (BAS Accounting).

Completed an advanced accounting course and received training for the AS Accountant system (BAS Accounting).

MF

Ministry of National Education of France

DELF B2, French (DELF)

Earned the DELF B2 French proficiency certificate issued by the Ministry of National Education of France.

Tech stack

Software and tools used professionally

Canva

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