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sergey ggg

@sergeyggg

Senior backend engineer scaling Python services for B2B SaaS and payments—improving latency, reliability, and delivery.

Portugal
Message

What I'm looking for

I want to build reliable, high-performance backend systems—owning architecture, delivery, and incident response. I thrive where teams value observability, SLOs, clean API integrations, and end-to-end shipping.

I’m a senior backend engineer with 10+ years building and scaling Python services for B2B SaaS and payments. I focus on reducing latency, improving reliability, and shipping features end-to-end with a strong engineering discipline.

At PandaDoc, I influenced backend architecture through monolith decomposition and reliability practices, leading the migration of a core document domain into an independent service. I implemented a structured on-call process and ran a Sentry error-reduction campaign that reduced incoming production bugs by ~40%.

I also drive performance and operational excellence—improving critical document workflows (reducing document send time by ~20%), defining SLOs and error budgets, running postmortems, and training incident response through a “fire drill” program. I build and tune delivery pipelines with GitLab CI (cutting execution time by ~15%) and integrate third-party systems like Salesforce, HubSpot, and Pipedrive.

Experience

Work history, roles, and key accomplishments

PA
Current

Senior Backend Engineer

PandaDoc

Nov 2021 - Present (4 years 8 months)

Influenced backend architecture by leading a migration of the document domain to an independent service, including database schema design and decoupling work. Reduced production bugs and improved performance/latency for document workflows while handling incidents end-to-end and defining SLOs/error budgets.

VR

Web Developer

Various Roles

Jan 2009 - Sep 2013 (4 years 8 months)

Provided web development and integration work involving APIs and CMS-based sites, including Joomla and WordPress. Built and supported integrations and delivery of web/CMS features across different roles.

Education

Degrees, certifications, and relevant coursework

BR

Belarusian State University of Informatics and Radioelectronics

2002 - 2007

Studied at Belarusian State University of Informatics and Radioelectronics from 2002 to 2007.

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