Scholastica Anunobi Amarachi

I’m an Advanced AI Data trainer with mastery in data annotation, RLHF (Reinforcement Learning from Human Feedback), SFT (Supervised Training and Fine-tuning), and conversational AI model optimization. I’ve strengthened automated customer experiences by training data meticulously and automating processes to improve automated resolution accuracy by 45%+.

In my AI Data Annotation / Data Analyst Labelling work at Google Nigeria Ltd, I evaluated market trends to inform business decisions, developed dashboards to track performance indicators, and partnered with cross-functional teams to implement automation across Zendesk and ServiceNow. I also deliver high-precision technical documentation with an attention-to-detail mindset that ensures error-free, scalable AI-powered customer solutions—supported by a 20% revenue increase and an AI Powered Customer Support Ticket Annotation and Automated System prototype (2,500+ annotated tickets) that improved resolution and accuracy by 45%.