Sayandeep User

I’m a Business & Data Analyst with 3+ years of experience in logistics and operations, specializing in KPI analysis, dashboard reporting, and process optimization. I use Excel-based dashboards, SQL querying, and Power BI visualizations to track delivery TAT, inventory efficiency, and operational performance while improving decision-making with clear, stakeholder-ready insights.

In my roles as Branch Head, I led daily operations and shipment coordination, trained teams to boost productivity and customer satisfaction, and managed budgets to drive cost reduction and business growth. I also monitored KPIs like delivery TAT and shipment accuracy, analyzing trends that reduced delay rates by 12%, while ensuring compliance, safety standards, and smooth warehouse and inventory management.