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Saurabh TiwariST
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Saurabh Tiwari

@saurabhtiwari

Enterprise AI Platforms & Control Planes | Scaling AI Systems to 100M+ Users | Agentic Systems, Orchestration & AI Operating Models |

India
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What I'm looking for

I’m looking to lead enterprise AI control planes—agentic orchestration, governance, and reliable production systems—while building globally distributed teams and platform architectures that turn experimentation into auditable, scalable AI operations.

Most enterprise AI initiatives don’t fail because of models. They fail because they lack the systems to make AI reliable, governable, and scalable. I build enterprise AI control planes and operating systems that solve this—scaling AI from fragmented pilots to production-grade platforms supporting 100M+ users. My work centers on the control layer that orchestrates models, data, workflows, and governance into a cohesive AI operating system—enabling AI to function as a reliable, enterprise-grade capability. Over 15+ years, I’ve led globally distributed engineering organizations across US, EMEA, and APAC, delivering large-scale AI platforms and moving organizations from experimentation to durable, system-level adoption. My focus areas include: – AI control planes and orchestration layers – Multi-LLM platforms, RAG systems, and agentic workflows – Enterprise AI operating models and platform architecture – Governance, reliability, and production-grade deployment I work on problems where: – AI must operate reliably across complex enterprise systems – Orchestration, scale, and governance become constraints – Organizations need to transition from isolated use cases to platforms This is not about adding AI into existing systems. It’s about re-architecting the enterprise around AI as a first-class system. The next wave of AI will not be won at the model layer. It will be won at the system and control layer. I engage in select mandates across enterprise AI transformation and platform buildout.

Experience

Work history, roles, and key accomplishments

Tech Mahindra logoTM
Current

AI Platform Director/Head

Jul 2024 - Present (1 year 8 months)

Led AI-native engineering systems for Meta’s wearable ecosystem by integrating LLM-based agents into CI/CD pipelines for prompt-driven execution, validation, triage, and reporting. Reduced manual testing effort by ~60% and manual triaging by ~70% using agent-triggered validation and orchestrated self-healing workflows, with human-in-the-loop approvals and agent observability.

SI

Director of Engineering

Samsung R&D Institute India

Apr 2022 - Jul 2024 (2 years 3 months)

Led enterprise AI strategy and platform engineering for Samsung Knox security and mobility systems, transforming fragmented initiatives into a unified production-grade AI platform at global scale. Architected an AI control plane integrating LLMs, CV, and federated learning across orchestration, governance, and distributed enforcement for millions of devices, building and scaling a 100+ member glob

SI

General Manager, AI/ML

Samsung R&D Institute India

Apr 2017 - Mar 2022 (4 years 11 months)

Built and scaled Samsung’s enterprise AI engineering capability for mobility and security platforms, moving the organization from isolated ML use cases to platform-driven AI systems. Founded and scaled a 25+ person AI engineering team, productionized foundational models for device authentication and secure analytics, introduced MLOps/model lifecycle practices, and reduced time-to-market for AI fea

SI

Chief Engineer, Mobile Platforms

Samsung R&D Institute India

Apr 2013 - Mar 2017 (3 years 11 months)

Led platform engineering and carrier integration for Samsung’s mobile systems, delivering globally certified devices with strong cross-regional execution. Delivered platform-level capabilities (FOTA, GPS, and carrier-specific features), served as onsite engineering lead with AT&T for alignment on certification requirements, and launched multiple carrier-certified devices with zero critical defects

SI

Lead Engineer

Samsung R&D Institute India

Apr 2011 - Mar 2013 (1 year 11 months)

Developed core connectivity modules for Samsung’s mobile platforms, enabling scalable and reusable components across global product lines. Built and optimized Bluetooth and WiFi modules for Intel-based platforms to improve performance and reliability, collaborating with Samsung Korea and Intel Germany and reducing defect density by ~15%.

KM

Technical Lead, Embedded/Telecom

Kyocera International & MindTree

Apr 2008 - Mar 2011 (2 years 11 months)

Led embedded software engineering during the Kyocera–Mindtree transition, ensuring stability of telecom stack delivery. Delivered key telecom stack features across voice, messaging, and connectivity, reducing delivery delays by 40% to improve engineering predictability and customer trust.

Education

Degrees, certifications, and relevant coursework

DU

Dr. A.P.J. Abdul Kalam Technical University

Master of Computer Applications (MCA), Computers

2001 - 2004

Completed an MCA (Computers) program from 2001 to 2004.

Indian Institute of Technology Kanpur logoIK

Indian Institute of Technology Kanpur

Vocational Course, Computer Networks

Completed a Vocational Course in Computer Networks at IIT Kanpur.

Tech stack

Software and tools used professionally

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