At Aditya Birla Fashion and Retail Ltd. (Pantaloons Division), I supported daily retail store operations and customer engagement, helping enhance customer service standards and in-store satisfaction.
I also assisted HR with employee support and operational coordination, and analyzed retail operations and inventory handling to identify process efficiency improvements.
For my Tech-Infused Table academic project, I developed a multifunctional product concept to enhance customer experience and streamline operations in commercial and hospitality settings. I also observed manufacturing workflows, logistics, and operational practices during an industrial visit to Lohia Group of Companies.
