At AccessMillion, I gathered and documented requirements for three workstreams, coordinating with more than 12 stakeholders. I also supported workflow analysis and solution evaluation for process improvement and automation initiatives.
At Egen, I prepared BRDs, FRDs, BRS, user stories, and acceptance criteria. Using SQL and Excel to analyze business data, I reduced manual reporting effort by 30% and recommended process improvements through gap, impact, and root cause analysis.
At Jocata Financial Advisory & Technology, I translated business requirements into functional specifications and user stories aligned with technical delivery, and redesigned workflows that reduced process turnaround time by 20%. Earlier, at Techwave Consulting, I developed As-Is/To-Be workflows, process diagrams, and use cases, and supported analysis using SQL and Excel.

