Sardar Haider Sultan

Implemented and maintained the HSE management system in compliance with Saudi Aramco standards. Conducted regular inspections of firefighting, safety, and emergency response equipment, ensuring readiness.

As a Safety Advisor under Total Safety at Petro Rabigh shutdown, I ensure compliance with HSE standards during critical activities. I conduct daily safety inspections, enforce permit-to-work systems, and monitor high-risk tasks like confined space entry, hot work, and work at heights.

Managed and verified all work permit requirements and conducted Job Safety Analysis (JSA) before task initiation. Identified and stopped unsafe acts or conditions, enforcing corrective actions before work resumes.

Conducted site inspections to identify hazards and ensure regulatory compliance, while supporting the implementation of safety measures. Assisted in delivering safety training, distributing guidelines, and fostering a culture of safety awareness.

Ensured proper use, storage, and maintenance of PPE and hazardous materials by all field employees. Inspected machinery and equipment to ensure compliance with safety regulations and recommended replacements as needed.

Conducted frequent safety audits, site visits, and monitored compliance with company OH&S policies. Led toolbox talks, site-specific safety trainings, and emergency response drills for field personnel.

Implemented effective collection strategies to ensure timely payments from customers, including proactive follow-up on overdue accounts and negotiation of payment arrangements. Evaluated the credit worthiness of customers through thorough analysis of financial statements, credit reports, and payment histories to determine appropriate credit limits and terms.

Provided technical support and assistance to customers using Motive Cards, addressing inquiries, troubleshooting issues, and guiding users through the card activation process, balance inquiries, and transaction disputes. Identified and resolved technical issues related to Motive Cards promptly and efficiently, utilizing troubleshooting techniques and collaborating with internal teams.

Provided prompt and effective technical support to customers via phone, email, or chat, addressing a wide range of inquiries related to Motive products and services. Diagnosed and troubleshoot technical issues reported by customers, utilizing knowledge bases, troubleshooting guides, and internal resources to identify root causes and implement timely solutions.

Successfully engaged with customers across multiple industries, including Mortgage, Solar, Health, and Auto Insurance, demonstrating adaptability and versatility in addressing varying customer needs and requirements. Demonstrated sales acumen and lead generation skills by effectively promoting and selling various products to prospective customers, achieving sales targets consistently.

Maintained accurate records of safety inspections, equipment maintenance, and safety certifications. Promoted and enforced adherence to corporate and contractor safety programs while communicating updates to management.

Successfully built a high-performing team from scratch, taking full responsibility for the hiring process due to the absence of a dedicated HR department. Developed and implemented comprehensive training programs tailored to various US-based telemarketing projects.

Successfully engaged with customers through phone calls to promote telecom products and services. Developed an in-depth understanding of telecom products and services offered by leading UK-based brands including O2, Orange, and Three.

Studied Biology and General subjects at Modernage Public School and College. The curriculum covered a broad range of topics, providing a foundational education.

Completed a certification in ISO 14001:2015, focusing on Environmental Management Systems (EMS). This training provided comprehensive knowledge of environmental standards and their implementation.

Obtained the NEBOSH International General Certificate in Occupational Health and Safety. This certification covered key principles and practices in managing workplace health and safety.

Completed the OSHA 30-hour General Industry Safety and Health training. This program provided extensive knowledge on safety and health hazards in general industry settings and OSHA standards.

Acquired the IOSH Managing Safely certification, focusing on practical health and safety management for managers and supervisors. This course enhanced skills in risk assessment and control.

Completed the Higher Secondary School Certificate program. This foundational education provided a broad academic background.