At SS&C Fintech Services, I prepared and maintained manual test cases for healthcare application UI functionality. I tested application areas and documented functional and validation issues in Jira.
I tracked defects and test progress using Jira dashboards and sprint-wise reporting. I also handled Jenkins scripts and used Postman for testing-related work.
Before moving into manual testing, I worked in US healthcare claims adjudication and BPO operations at SS&C Fintech Services. I developed practical knowledge of payer processes and claims workflows, while following HIPAA-related procedures to protect PHI.
During a five-week onsite assignment in Birmingham, Alabama, I supported the transition of a US healthcare claims project to the India delivery team. I contributed to growing the operation from 1 FTE to 20 FTEs and shared process knowledge through guidance and training.
