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Saranya Francis

@saranyafrancis

Message

Medical Coding & Denial Management Specialist focused on accurate coding and optimized reimbursements.

India

Message

What I'm looking for

I want to sharpen my skills, develop my potential, and help the organization grow—through accurate medical coding, effective denial resolution, and revenue cycle improvements—while also supporting my own career growth.

I am a Medical Coding and Denial Management Specialist with over 4 years of experience in medical coding, denial resolution, claims analysis, medical record review, and revenue cycle management. I maintain high coding accuracy while applying CPT, ICD-10-CM, HCPCS Level II, payer guidelines, and modifier rules to support reimbursement optimization.

In my roles at Access Healthcare and NTT DATA Services, I resolve complex denials and coding edits across specialties, prepare appeals with supporting documentation, and conduct internal coding audits to ensure HIPAA compliance and quality standards. I also provide floor support and training for newly hired coders, helping strengthen operational quality and team performance.

Experience

Work history, roles, and key accomplishments

Current

Senior Client Partner

Current

Access Healthcare

Sep 2023 - Present (2 years 9 months)

Reviewed patient charts to identify documentation discrepancies and resolved complex denials and coding edits across multiple specialties. Ensured accurate CPT/ICD-10-CM/HCPCS and modifier application while performing internal coding audits, maintaining HIPAA compliance, and supporting newly hired coders.

Medical Coding Denial Management Claims Analysis CPT Coding ICD 10 Coding HIPAA compliance

Senior Representative

NTT Data Services

Apr 2022 - Sep 2023 (1 year 5 months)

Handled denial management and payer claim research, preparing appeals and resubmitting denied claims with supporting documentation. Maintained productivity and coding accuracy targets, managed production reports/workload allocation, and delivered refresher training to team members.

Denial Management Appeals Medical Record Review Coding Accuracy Workflow Management

Clinical Physiotherapist

Multiple Healthcare Facilities

Jan 2010 - Jan 2022 (12 years)

Provided physiotherapy treatment and rehabilitation support across rehabilitation centers, clinics, and hospitals. Developed strong patient communication and maintained clinical documentation throughout patient care and recovery.

patient assessment Treatment Planning Clinical Documentation Patient Communication Rehabilitation Support