sapna verma

At ICICI Bank, I lead end-to-end onboarding and periodic KYC reviews for 80+ complex corporate clients, maintaining adherence to global KYC policies, SOPs, and timelines.

I conduct enhanced due diligence for high-risk entities including trusts, charities, and gaming structures, analyse complex ownership chains to determine UBOs, and partner with Front Office, Coverage, and Financial Crime teams to obtain CDD evidence. I also perform peer quality-control reviews and implemented 3+ wholesale onboarding process improvements to reduce document turnaround time and improve data integrity.

Across RBL Bank and IDFC First Bank, I've managed account opening, retail banking operations, KYC documentation, suspicious-transaction reporting, cash reconciliation, and regulatory compliance. I bring 6+ years of banking experience, consistent 90%+ quality scores, and recognition through Best Employee and Bharat ki Shaan awards.