Sanniya User
@sanniyauser
Quality Assurance analyst skilled in Agile testing, API validation, and cross-functional collaboration.
CanadaWhat I'm looking for
I am a detail-oriented Quality Assurance Analyst with 3+ years of experience ensuring reliable, high-performing software systems. I specialize in functional, regression, API and UAT testing and champion SDLC best practices.
I collaborate closely with engineering, product and QA teams to clarify requirements, define acceptance criteria, and identify edge cases early in the development cycle. My approach emphasizes clear communication and proactive issue resolution.
In recent roles I improved test coverage by 25%, achieved a 98% defect resolution rate before production, and supported automation efforts that increased regression efficiency by 40%. I have hands-on experience with MySQL, Postman, SQL Server Management Studio, Jira and Azure DevOps.
I seek to drive software excellence through structured QA documentation, measurable process improvements, and strong cross-functional partnerships that deliver customer-focused outcomes.
Experience
Work history, roles, and key accomplishments
Quality Engineer
TELUS Health
Mar 2023 - Nov 2023 (8 months)
Conducted functional, regression, and integration testing for Employee Solutions across the USA and Canada, achieving a 98% defect resolution rate before production and increasing test coverage by 25% through structured test libraries.
Product Analyst
Vivi Technologies Pvt Ltd
Dec 2021 - Oct 2022 (10 months)
Owned and groomed the in-app marketplace backlog, launched a seller recruitment platform, and led end-to-end UAT and regression testing to ensure production readiness for integrations via APIs.
Business Analyst
Vivi Technologies Pvt Ltd
Feb 2020 - Dec 2021 (1 year 10 months)
Gathered and validated business requirements and process/data flows for Task Management and Chat/BOT projects, supported sprint planning, and designed test cases to validate product functionality.
Client Account Manager
Vivi Technologies Pvt Ltd
May 2019 - Feb 2020 (9 months)
Onboarded and implemented MyGate solutions across 80+ housing complexes in Pune, improved customer satisfaction, handled client inquiries, and produced regular progress reports to drive adoption.
Quality Engineer
KVP Business Solutions Pvt Ltd
Sep 2015 - May 2017 (1 year 8 months)
Executed Salesforce testing across multiple projects, supported Agile ceremonies, and contributed to automation initiatives that improved regression efficiency by 40%, delivering award-winning project results.
Education
Degrees, certifications, and relevant coursework
Manipal Academy of Higher Education
Master of Business Administration, Marketing & Operations
Completed a Master of Business Administration with a focus on Marketing and Operations in 2019.
Visvesvaraya Technological University
Bachelor of Engineering, Electronics and Communication Engineering
Earned a Bachelor of Engineering in Electronics and Communication Engineering, graduating in 2015.
Availability
Location
CanadaAuthorized to work in
Social media
Job categories
Skills
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