I’m looking to product development and production support for mission-critical banking and digital platforms—working closely with stakeholders to turn requirements into reliable technical solutions, strengthen APIs/CRM integrations, and improve operational continuity.
Looking for a job
sannan csquare
@sannanumer
Product Development & Support Lead delivering banking technology and digital products with backend, CRM, and production support expertise.
PakistanWhat I'm looking for
I’m a Product Development & Support Lead with 5+ years of experience delivering banking technology solutions, CRM platforms, and digital products across banking, government, and enterprise environments. I lead development teams, manage product delivery, and support mission-critical applications by translating business needs into practical technical solutions.
My work centers on backend development, production support, CRM systems, API integrations, and digital banking applications in large-scale operational environments. At The Bank of Punjab, I lead front-end and back-end teams, oversee requirement-to-deployment delivery, and provide production guidance, issue resolution, and post-deployment monitoring—supporting a digital onboarding solution across 900+ branches. Previously at C Square (Pvt) Limited, I developed and maintained SuiteCRM-based solutions, delivered L1–L3 production support in 24/7 environments, and integrated government services with banking CRM systems.
Experience
Work history, roles, and key accomplishments
TP
Current
Product Development & Support Team Lead
The Bank of Punjab
Jun 2025 - Present (1 year 1 month)
Led front-end and back-end development teams to build, enhance, and support digital banking products and internal applications. Managed product delivery from requirement gathering through deployment, production support, issue resolution, and post-deployment monitoring.
CL
Software Engineer
C Square (Pvt) Limited
Apr 2022 - Jun 2025 (3 years 2 months)
Developed, customized, and maintained SuiteCRM-based enterprise solutions for banking and government environments. Provided L1–L3 production support in 24/7 operations and integrated government services with banking CRM systems.
AI
Associate Faculty
Aptech Learning Institute
Jun 2021 - Aug 2022 (1 year 2 months)
Delivered training sessions on web development and software development fundamentals through practical laboratory exercises. Guided students with debugging, project development, documentation, and presentations.
OL
Web Development Intern
Orbital Technologies LLC
Nov 2019 - Feb 2020 (3 months)
Assisted with development, testing, debugging, and maintenance of web applications under senior developers. Supported deployment activities, issue documentation, and post-deployment monitoring.
Education
Degrees, certifications, and relevant coursework
Bahria University (Lahore Campus)
Bachelor of Science (Hons), Computer Science
2017 - 2021
Earned a Bachelor of Science (Hons) in Computer Science from Bahria University (Lahore Campus) from 2017 to 2021.
Availability
Looking for a job
Location
PakistanAuthorized to work in
Salary expectations
50k-100k USD
Social media
Skills
Product DevelopmentProduct SupportProduction SupportTechnical SupportIncident resolutionTeam LeadershipStakeholder ManagementRequirements GatheringBackend DevelopmentAPI IntegrationProduct deliveryAgile DevelopmentPHPJavaScriptJavaC#REST APIsWebSocketsSuiteCRMEnterprise CRM WorkflowsReportsDashboardingSystem IntegrationMicrosoft SQL ServerMySQLRabbitMQOsTicketInternal Operations TicketingBanking ApplicationsDigital Product SupportES6SQL
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