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Sanjay User

@sanjayuser6

I build production RAG and generative AI platforms for healthcare, banking, and retail.

United States
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What I'm looking for

I'm looking to build reliable, scalable generative AI and RAG platforms where grounded retrieval, secure APIs, cloud deployment, and measurable model quality improve real-world workflows.

At Optum, I architect production RAG systems for enterprise healthcare knowledge platforms, combining ingestion, chunking, embeddings, hybrid BM25/vector search, and grounded response validation. I build secure FastAPI services with Azure OpenAI to support clinical summarization, Q&A, and workflow automation.

I’ve deployed HIPAA-compliant AI workloads on Azure Kubernetes Service, with RBAC, autoscaling, monitoring, token optimization, and evaluation frameworks for relevance, latency, and retrieval precision. My focus is making LLM systems reliable, scalable, and cost-conscious in production.

Previously at Capital One and Kroger, I built ML inference APIs, semantic search, NLP pipelines, Redis-backed performance improvements, and containerized deployments for financial and retail AI products.

Experience

Work history, roles, and key accomplishments

Optum logoOP
Current

AI/ML Engineer – Generative AI & RAG Systems

Aug 2025 - Present (1 year 1 month)

Architected end-to-end RAG pipelines for enterprise healthcare knowledge platforms, improving contextual accuracy and reducing manual lookup effort. Designed multi-layer RAG architectures and implemented hybrid search combining semantic and BM25 retrieval.

Kroger logoKR

Machine Learning Engineer – Retail AI Systems

Kroger

Apr 2021 - May 2022 (1 year 1 month)

Built end-to-end ML pipelines for data ingestion, preprocessing, feature engineering, model training, and cloud deployment on AWS. Implemented NLP-based product classification and embedding-based search ranking improvements.

Education

Degrees, certifications, and relevant coursework

University of Nebraska at Omaha logoUO

University of Nebraska at Omaha

Master of Science, Management Information Systems

2024 -

Pursuing a Master of Science in Management Information Systems with a specialization in Artificial Intelligence.

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