Sandra Muyambo
@sandramuyambo
Creative assistant graphic designer and experienced call center professional focused on customer success.
South AfricaWhat I'm looking for
I am a motivated, results-oriented creative and customer-service professional with experience as an assistant graphic designer and call centre agent. I combine strong design skills using Adobe Creative Suite and CorelDraw with proven customer-facing experience handling inbound and outbound calls, troubleshooting issues, and documenting interactions in CRM systems.
I have supported social media campaigns with graphics, motion graphics and video content, performed administrative duties, and delivered friendly, detail-oriented customer service. I am committed to excellence, punctuality, and contributing to a company's success through dependable execution and creative problem-solving.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
iTalk
Jan 2024 - May 2025 (1 year 4 months)
Handled inbound and outbound customer calls to provide product information, process sales/orders, resolve complaints, troubleshoot issues, and document interactions in the CRM to improve service efficiency.
Assistant Graphic Designer
WePrint Rustenburg
Dec 2022 - Sep 2023 (9 months)
Developed graphics and motion content for social media and web, applied color theory and composition, and performed office administrative duties to support creative campaigns and production workflows.
Promoter
Butterfly Products
Nov 2021 - Jan 2022 (2 months)
Engaged customers through face-to-face outreach to build brand awareness, greeted and assisted shoppers, and recommended products based on individual needs to drive trial and loyalty.
Education
Degrees, certifications, and relevant coursework
Cursa Online Academy
Certificate, Graphic Design
2024 - 2024
Completed an introductory Adobe Photoshop course focused on fundamental photo editing and design tools.
Cursa Online Academy
Certificate, Graphic Design
2024 - 2024
Completed a CorelDRAW Graphic Suite course covering vector illustration and layout techniques.
Cursa Online Academy
Certificate, Graphic Design
2024 - 2024
Completed a beginners guide to graphic design course introducing design principles and workflows.
Unknown (Teaching English as a Foreign Language)
Certificate, Education / TESOL
2023 - 2023
Completed a Teaching English as a Foreign Language course focused on methodologies for teaching English to non-native speakers.
Hoër Tegniese Skool Rustenburg
Matric/N3, Electrical Technology
2016 - 2020
Completed Matric/N3 in Electrical Technology with coursework in electrical systems and technical subjects.
Availability
Location
South AfricaAuthorized to work in
Job categories
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