Sandra Gayon

Led requirements analysis and functional definition for Ascent, a web-based internal platform for Marsh employees, including user administration and integrations with Okta and MAS. Managed backlog and sprint planning in an Agile/Scrum environment.

Participated in the full product development lifecycle for BEVYDoc, a loan document management platform, performing requirements analysis, user story definition, and functional clarification. Contributed to Sprint Zero discovery sessions and MVP definition for fintech clients.

Performed business and functional analysis for an Agile merchant onboarding project for a financial institution in the Dominican Republic. Gathered and clarified requirements and supported delivery teams throughout the project lifecycle.

Supported the business in requirements definition and functional analysis for enhancements to the disputes system for Citibanamex, Mexico. Worked with technology and business stakeholders to clarify requirements and support solution delivery.

Defined and supported business requirements, functional analysis and delivery for banking, cards, disputes, customer service and integration initiatives across regional and local platforms. Coordinated project stages through rollout and prepared functional documentation for business approval.

Performed functional analysis for middleware requirements connecting available channels with back-end systems, applying SOA and UML principles. Documented requirements for a new middleware component supporting service virtualization and contributed to the first commercial project cycle rollout.

Supported implementation of Unisys financial core systems for Banco de la Ciudad de Buenos Aires, Patagonia Bank and Bisel Bank. Gathered, analyzed and designed requirements across corporate agreements, debit cards, channels, payment orders clearing, savings and checking accounts, and product packages.

Developed, implemented and supported banking system modules for time deposits, savings and checking accounts and corporate customer agreements. Supported production rollout and resolution of customer requirements within planned delivery timelines.

Completed a degree in Systems Engineering from the Universidad Nacional de Colombia in 1998.