Open to opportunities

Sandisiwe Mahlangeni

@sandisiwemahlangeni

Message

Organised virtual assistant delivering executive support, scheduling, CRM updates, and responsive customer service.

South Africa

Message

What I'm looking for

I’m looking for a remote, fast-paced role where I can support executives with scheduling, CRM accuracy, and clear client communication while helping customers resolve issues and improve day-to-day operations.

I’m an organised administrative professional with experience in executive support, appointment setting, customer service, and operational workflow coordination across remote, fast-paced environments.

I manage calendars and schedules, coordinate meetings and client communication, and keep information accurate through disciplined CRM systems updates and follow-ups to maintain active pipelines.

My strength is handling multiple priorities while ensuring efficient day-to-day operations—supported by data entry, reporting, and tools like Microsoft Excel and Google Workspace.

From customer queries and escalations to outbound communication and pipeline maintenance, I focus on resolving issues quickly and improving service quality through clear, reliable coordination.

Experience

Work history, roles, and key accomplishments

Appointment Setter

Mudflow

Feb 2025 - Aug 2025 (6 months)

Scheduled and coordinated client appointments via phone and digital channels, managing follow-ups to maintain active pipelines. Updated CRM records with client interactions and appointment details while ensuring accurate calendar scheduling.

Schedule Management Appointment Setting Client Communication CRM Systems Workflow Coordination Time Management Microsoft Excel Google Workspace