Open to opportunities

Sandeep Reddy Kata

@sandeepreddykata

Message

I drive AI, CRM, and process transformation through business analysis.

India

Message

What I'm looking for

I'm looking to lead AI, CRM, and digital transformation initiatives where I can improve processes, automate operations, align stakeholders, and deliver measurable, data-driven business outcomes.

I've led AI, Agile, and digital transformation initiatives at AFSS Consultancy, implementing Zoho Desk and Zoho CRM automation to improve SLA tracking, decision-making, and operational efficiency.

At Milaap SocialVentures India, I managed end-to-end SDLC delivery across Waterfall and Agile projects, translating business needs into BRDs, FRDs, SRS, user stories, wireframes, prototypes, and UAT scenarios.

I use SQL, Power BI, Tableau, Salesforce, and CRM platforms to turn complex business challenges into scalable, data-driven solutions across financial services, CRM, and IT service management.

Experience

Work history, roles, and key accomplishments

Senior Business Analyst

AFSS Consultancy Private Limited

Jun 2025 - Jun 2026 (1 year)

Led AI and Agile transformations by implementing Scrum methodologies and facilitating key ceremonies. Managed comprehensive requirements lifecycle from BRDs to implementation validation, and drove successful implementation of Zoho Desk and Zoho CRM automation.

Agile Scrum Sprint Planning Retrospectives Requirements Management Zoho Desk Zoho CRM Business Analysis Gap Analysis SQL Power BI Tableau Reports

Business Analyst

Milaap Social Ventures India Pvt. Ltd

Feb 2018 - Nov 2024 (6 years 9 months)

Managed end-to-end SDLC processes using Waterfall and Agile methodologies. Gathered and analyzed business requirements, prepared documentation including BRD, FRD, and SRS, and implemented workflow automation and digital transformation strategies.