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SL@samyalamba
Detail-oriented professional with expertise in content writing and HR.
IndiaAs a dedicated professional with a strong foundation in content writing and human resources, I have honed my skills through diverse experiences across various roles. At Tech Mahindra, I excelled as a Process Associate, where I implemented strategies that improved email response rates and optimized workflows, achieving over 90 percent efficiency. My commitment to enhancing customer satisfaction and team productivity has been a driving force in my career.
In my role as a Content Writer at Inkshed Content Solutions, I crafted persuasive narratives that not only advocated for online learning but also elevated brand visibility through engaging travel stories. My ability to adapt my writing style to different audiences has allowed me to effectively communicate and foster engagement. Additionally, my internship in human resources provided me with valuable insights into recruitment processes and administrative support, further broadening my professional skill set.
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Work history, roles, and key accomplishments
Tech Mahindra
Jun 2023 - Nov 2023 (5 months)
Improved email response rates and implemented strategies to boost efficiency, maintaining over 90% effectiveness. Optimized email workflows with automation tools, reducing handling time by 20% and enhancing team productivity.
Inkshed Content Solutions Pvt Ltd.
Feb 2023 - May 2023 (3 months)
Authored persuasive content for Lifeline Education and crafted engaging travel narratives, enhancing online presence and brand visibility through compelling storytelling.
PRKA Work Support Pvt Ltd.
Jun 2022 - Sep 2022 (3 months)
Supported recruitment by sourcing candidates and conducting screenings. Provided administrative assistance by maintaining employee records and updating databases.
Degrees, certifications, and relevant coursework
GUBachelor of Arts, English
2020 - 2023
Activities and societies: Served as a Literary-Cultural Event Organiser, planning and executing diverse cultural and literary events, coordinating logistics and managing schedules.
Completed a Bachelor of Arts in English Honours, focusing on various aspects of English literature and language. Engaged in coursework that included American Literature, Literary Criticism, Women's Literature, and Literature of Indian Diaspora.
IndiaYou can contact SAMYA and 90k+ other talented remote workers on Himalayas.
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