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Samuel Obasi

@samuelobasi1

Technical support specialist at RATECH Support — INEC troubleshooting BVAS and result-transmission issues during election operations.

Nigeria

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What I'm looking for

I'm seeking a Micro1 Generalist opportunity where I can contribute to AI-focused tasks.

At RATECH Support — INEC, I provide in-person technical support to personnel supporting polling units during election operations. I troubleshoot BVAS device and result-transmission issues and guide users through practical solutions.

With INEC IT Support, I configured and prepared approximately 50 BVAS devices per day for three weeks ahead of election deployment. I also supported election technology applications through software and connectivity troubleshooting.

As an independent beta tester for crypto projects, I explored product features and user flows, tested usability and functionality, and shared feedback on issues and areas for improvement.

Earlier, as a part-time Sales Associate at Bertsway Sports Home, I assisted customers with product questions and recommendations, resolved issues, and recorded transactions using a POS system. I hold a B.Sc. in Computer Science from Air Force Institute of Technology, Kaduna.

Experience

Work history, roles, and key accomplishments

Current

RATECH Support

Current

INEC

Jan 2025 - Present (1 year 10 months)

Provided in-person technical support to RATECH personnel during election operations, troubleshooting BVAS devices and result-transmission issues. Guided users through practical solutions in a high-pressure environment.

Technical Support Troubleshooting BVAS (Bimodal Verification Authentication System)Communication Skills Time Management

Independent Beta Tester

Crypto Projects

Jan 2023 - Dec 2025 (2 years 11 months)

Explored features and user flows in crypto-related products before or during public release. Tested product usability and functionality, sharing feedback on issues and areas for improvement.

Beta Testing Usability Testing Feedback Web3 Digital Assets

Digital Artist

Independent

Jan 2023 - Dec 2025 (2 years 11 months)

Created digital drawings and artwork, developing visual observation and creative problem-solving skills. Published selected work through an online portfolio on X/Twitter.

Digital Art Creativity Visual Observer Problem Solving

IT Support

INEC

Dec 2022 - Dec 2023 (1 year)

Configured and prepared approximately 50 BVAS devices per day for election deployment, checking setup and functionality. Provided on-site technical support for election technology applications, including software and connectivity troubleshooting.

BVAS (Bimodal Verification Authentication System)Device Configuration Troubleshooting Technical Support Software Connectivity

Sales Associate

Bertsway Sports Home

Feb 2019 - Nov 2022 (3 years 9 months)

Assisted 20+ customers per day with product questions, recommendations, and issue resolution. Recorded transactions and customer details using a point-of-sale (POS) system and supported daily store operations.

Customer Service POS systems Sales Communication Skills Time Management