Samson Isaac

Manages and organizes archival records to ensure efficient retrieval and preservation of critical institutional documents. Developed and implemented systematic archiving protocols, enhancing document retrieval efficiency and accessibility.

Led UI/UX design and quality assurance efforts for remote projects, ensuring intuitive user experiences and robust product reliability. Directed end-to-end UI/UX design processes for multiple digital products, translating complex user needs into intuitive mobile, desktop, and tablet interfaces.

Contributed to UI/UX design initiatives in a remote internship, focusing on user-centered design principles and interface development. Assisted in the design and development of user interfaces for mobile and web applications, applying user-centered design principles.

Managed IT support operations and infrastructure, ensuring seamless technology functionality and user satisfaction for hotel staff and guests. Managed and mentored a team of IT support staff, enhancing their technical skills and improving overall service delivery efficiency.

Instructed students in Cisco networking and provided comprehensive IT support, enhancing technical proficiency and operational efficiency. Instructed students on Cisco networking principles and IT fundamentals, achieving high pass rates in certification exams and fostering technical literacy.

Provided essential IT desktop support, resolving technical issues and ensuring smooth operation of computer systems for staff and students. Provided first-level technical support to users, effectively resolving hardware and software issues in accordance with established procedures.

Pursued a Certificate program at the University of Education, Ijanikin, Lagos, Nigeria.

Completed a Diploma in Computer Science at Computrust Computer Institution, Ilogbo Era, Lagos, Nigeria.