Samantha Solis
@samanthasolis
Compassionate healthcare professional skilled in client support and documentation.
What I'm looking for
I am a dependable healthcare and customer service professional with hands-on home health caregiving experience and a strong background in metric-driven environments.
I have delivered personalized in-person care, maintained accurate health records, coordinated with healthcare teams, and upheld confidentiality while ensuring client comfort and safety.
Previously, I supported individuals with government benefit programs in a high-volume call center, consistently meeting performance goals and accurately processing eligibility and documentation.
I bring production experience from a fast-paced food manufacturing environment, strong time-management, bilingual communication in English and Spanish, and a commitment to clear, empathetic service and compliance.
Experience
Work history, roles, and key accomplishments
Private Caregiver
Legacy Home Health
Apr 2023 - Present (2 years 9 months)
Delivered personalized in-home care ensuring client safety, comfort, and well-being while maintaining accurate health records and coordinating care with healthcare teams.
Customer Service Representative
Maximus
Aug 2021 - Oct 2022 (1 year 2 months)
Assisted clients with government benefit programs, verifying eligibility and documentation while meeting call center performance metrics and maintaining high accuracy.
Assembler / Production
Tyson Foods
May 2017 - Jul 2021 (4 years 2 months)
Operated in a high-speed production environment, meeting daily production metrics while ensuring quality, food safety compliance, and contributing to process improvements.
Education
Degrees, certifications, and relevant coursework
Gary Job Corps
High School Diploma, General Education / Workforce Training
2016 - 2017
Completed high school diploma through Gary Job Corps with training focused on workforce readiness and vocational skills.
Availability
Location
Authorized to work in
Job categories
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