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Samantha Solis

@samanthasolis

Compassionate healthcare professional skilled in client support and documentation.

United States
Message

What I'm looking for

I seek a role where I can deliver compassionate client care, use strong documentation skills, work within a collaborative healthcare team, and continue growing in patient support or benefits assistance.

I am a dependable healthcare and customer service professional with hands-on home health caregiving experience and a strong background in metric-driven environments.

I have delivered personalized in-person care, maintained accurate health records, coordinated with healthcare teams, and upheld confidentiality while ensuring client comfort and safety.

Previously, I supported individuals with government benefit programs in a high-volume call center, consistently meeting performance goals and accurately processing eligibility and documentation.

I bring production experience from a fast-paced food manufacturing environment, strong time-management, bilingual communication in English and Spanish, and a commitment to clear, empathetic service and compliance.

Experience

Work history, roles, and key accomplishments

LH
Current

Private Caregiver

Legacy Home Health

Apr 2023 - Present (2 years 9 months)

Delivered personalized in-home care ensuring client safety, comfort, and well-being while maintaining accurate health records and coordinating care with healthcare teams.

MA

Customer Service Representative

Maximus

Aug 2021 - Oct 2022 (1 year 2 months)

Assisted clients with government benefit programs, verifying eligibility and documentation while meeting call center performance metrics and maintaining high accuracy.

Education

Degrees, certifications, and relevant coursework

GC

Gary Job Corps

High School Diploma, General Education / Workforce Training

2016 - 2017

Completed high school diploma through Gary Job Corps with training focused on workforce readiness and vocational skills.

Tech stack

Software and tools used professionally

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Samantha Solis - Private Caregiver - Legacy Home Health | Himalayas