SGSamantha Glover
@samanthaglover
Dedicated customer service professional with strong leadership skills.
United StatesWhat I'm looking for
My name is Samantha Glover, and I am a dedicated customer service professional with extensive experience in retail and food service. Over the years, I have honed my skills in managing customer transactions, addressing inquiries, and ensuring a high level of satisfaction. My current role as a Cashier/Sales Associate at Bonded Oil has allowed me to demonstrate my ability to multitask and collaborate effectively with team members to maintain efficient operations.
Previously, I have worked in various roles, including Assistant Store Manager at Dollar General and Lead Steward at Indiana Grand Racing and Casino. These positions have equipped me with strong leadership capabilities and a deep understanding of customer service dynamics. I take pride in my ability to resolve issues promptly and maintain a clean and organized environment, ensuring that customers have a positive experience every time they visit.
Experience
Work history, roles, and key accomplishments
Cashier/Sales Associate
Bonded Oil
May 2024 - Present (1 year 2 months)
Operated cash register and managed customer transactions, ensuring accurate handling of payments. Provided excellent customer service by taking orders, addressing customer needs, and resolving issues promptly.
Line Worker
GECOM CORP
Apr 2021 - Present (4 years 3 months)
Operated machinery to produce automotive parts, ensuring adherence to production standards. Maintained and cleaned machines to ensure continuous operation and learned all production lines in the assigned area.
Cashier/Sales Associate
ALDI
May 2020 - Present (5 years 2 months)
Efficiently handled customer inquiries and concerns, responding to service calls in a timely and accurate manner. Collaborated with team members to resolve service inquiries and maintained cleanliness of the store and shelves.
Assistant Store Manager
Dollar General
Apr 2018 - Present (7 years 3 months)
Responded to customer inquiries in a timely and accurate manner, updating customer information in computer systems promptly. Reviewed performance metrics with management to improve individual performance and ensured customer concerns were addressed respectfully.
Lead Steward
Indiana Grand Racing and Casino
May 2015 - Present (10 years 2 months)
Assisted shift leader in day-to-day operations, maintaining cleanliness and order of all kitchens in the casino. Cleaned all kitchens, emptied trash, and reset kitchens for next day operations.
Education
Degrees, certifications, and relevant coursework
Rushville Consolidated High School
High School Diploma, General
Completed general studies curriculum. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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