Open to opportunities

Sam Am

@samam

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Senior QA and Release Manager driving global testing excellence and release reliability.

Israel

Message

What I'm looking for

I seek senior QA or release leadership roles where I can shape QA strategy, lead distributed teams, implement robust release processes, and deliver measurable quality improvements in collaborative, growth-focused environments.

I am a results-driven QA and Release Manager with over 20 years of experience building and leading international QA teams, defining QA strategy, and improving software quality across complex environments. I have led teams of up to 14 testers across multiple countries, redesigned release processes, introduced KPIs and tooling, and reduced product defects through structured methodologies and automation.

My background spans performance testing, test lab creation, QA process implementation, and release coordination across enterprises and startups. I bring hands-on technical experience with test automation, monitoring, virtualization, and popular QA and DevOps tools, combined with strong cross-cultural leadership and a pragmatic focus on measurable quality improvements.

Experience

Work history, roles, and key accomplishments

Current

Senior QA/Release Manager

Current

Self Employed

Jan 2022 - Present (3 years 11 months)

Managing an 8-person QA team and redefining the release and QA processes to improve defect detection and testing efficiency across support and release builds.

Release Management Test Planning Playwright Azure DevOps Test Strategy CI CD

Head of Quality and Release

SD Worx

Jan 2021 - Jun 2022 (1 year 5 months)

Redefined release rituals and QA strategy while hiring and managing a 14-person distributed QA group across Paris, Bangalore, and Mauritius to improve QA KPIs and release reliability.

QA Strategy Team Leadership Hiring Monitoring Virtualization Test Automation Documentation

Project Management Officer - Releases

Heetch

Jan 2018 - Jan 2021 (3 years)

Implemented and managed Scrum-based release processes and defined quality processes and KPIs while building QA teams across Europe and Africa and creating a physical mobile test lab.

Release Management Scrum QA Processes KPIs Team Building Test Planning

QA Manager

Transatel

Jan 2015 - Jan 2018 (3 years)

Managed a 19-person QA organization across Paris and Minsk, defined global testing strategy and refactored the test management knowledge base to improve coverage and testing consistency.

QA Management Test Strategy Team Leadership Knowledge Base Test Management Cross Site Coordination

Program Management Officer and QA Supervisor

Nice Systems

Sep 2012 - Sep 2015 (3 years)

Directed QA strategy, procedures and technical documentation and built a knowledge base while reproducing production environments for functional and performance testing.

QA Strategy Documentation Knowledge Base VMWare Functional Testing Performance Testing

Senior QA Engineer - Performance Lead

Cisco Systems

Feb 2011 - Nov 2012 (1 year 9 months)

Led performance and load testing to simulate massive connections, reproducing production environments on VMware and publishing technical test reports to improve system scalability.

Performance Testing Load Testing VMWare Test Automation Capacity Planning Test Reporting

QA Team Leader

NetformX

Feb 2010 - Feb 2011 (1 year)

Managed onsite and offshore QA teams for multiple clients, maintained test libraries and bug tracking in TFS and implemented virtualization tooling to create a virtual Cisco lab.

Team Leadership TFS Test Libraries Virtualization GNS3 Cisco Integration

QA & Integration Engineer

Verint

Jan 2008 - Jan 2010 (2 years)

Performed functional and performance testing on call-recording solutions, maintained testing libraries and provided technical customer support across North America and France.

Functional Testing Performance Testing Test Libraries Customer Support Technical Documentation

QA and Technical Support

ForeScout Technologies

Jan 2004 - Jan 2008 (4 years)

Executed functional tests across security and network technologies, managed test cases and bugs, and provided technical support and knowledge-base content for global customers.

Functional Testing Technical Support Knowledge Base Network Security