At Duck Creek Technologies, I lead SRE and Cloud engineering work, including FinOps initiatives that reduced cloud infrastructure costs by 510% without impacting performance. I also established observability practices that cut MTTD from 20 minutes to 5 while sustaining 99.9%+ availability.
Previously, I worked in SRE and DevOps roles at First American, Kloutix Solutions, and IBM. My work has included standardizing CI/CD and infrastructure automation, improving incident response, and building cloud operations teams; at Duck Creek Technologies, I scaled the CloudOps/SRE organization from 5 to 30 engineers.
