Sai Gajula

I’m a software engineer with 4+ years at Infosys, working on Apple client systems. I focus on shipping reliable backend solutions—especially Python services, data pipelines, and production-grade internal tools for large engineering organizations.

In my current role, I built a next-generation Python data extraction platform with a modular, library-first design to improve maintainability and extensibility. I also led flagship production RAG workflows with LangChain and LLMAPIs, standardizing ingestion, validation, and automation—cutting manual work by ~90% and speeding triage/cycle time by ~60%.

I’ve shipped GenAI tools that reduce operational load, including automated script generation from internal knowledge with robust error handling (reported ~70% less manual engineering effort). I built knowledge-grounded Q&A and support automation via an internal AI chatbot and Slack bot, integrating third-party SaaS APIs while owning retries, rate limits, guardrails, and operational readiness.

Across prior roles, I owned delivery of an internal automation platform used by 1,000+ engineers, shipped CI/CD-driven features with Jenkins, and delivered a GenAI-powered CLI to reduce log triage time (reported ~60% reduction in MTTR). I’m driven by design-to-production ownership, strong code review and mentoring, and data-driven monitoring that helps minimize downtime.