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Sahil NayakSN
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Sahil Nayak

@sahilnayak

IT support engineer at Tech Solve Engine who deployed ScaleFusion MDM across 500+ enterprise endpoints.

India
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At Tech Solve Engine, I provide enterprise IT support for 250+ users and manage 500+ endpoints across multiple locations. I designed and deployed ScaleFusion MDM from the ground up, and implemented Jamf Pro with automated enrollment, patch management, and security policies.

I also administer Windows and macOS environments, support employee onboarding and device lifecycles, and manage identity and collaboration platforms. I previously supported operations for Broadway Passport / Ticket Labs, including POSNext troubleshooting and data validation.

Experience

Work history, roles, and key accomplishments

BL

Freelance Operations & Platform Support

Broadway Passport / Ticket Labs

Jan 2025 - Dec 2026 (1 year 11 months)

Managed operational workflows and business data using Google Sheets, supported POSNext ticketing system, and performed data validation and reporting. Contributed to website architecture planning and UI/UX improvements.

Education

Degrees, certifications, and relevant coursework

RC

RNS First Grade College

Bachelor of Computer Applications, Computer Applications

2020 - 2023

Grade: 7.9/10

Activities and societies: Relevant Coursework: Systems Administration, Network Management, IT Infrastructure, Database Management

Bachelor of Computer Applications (BCA) degree from RNS First Grade College, Bengaluru, completed in 2023 with a CGPA of 7.9/10.

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