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Sahana MSM
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Sahana M

@sahanam

Quality Engineer and Business Analyst delivering end-to-end testing for e-commerce platforms and POS solutions with Agile precision.

Sweden
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What I'm looking for

I’m looking for an Agile team where I can own end-to-end QA, strengthen test documentation, and use API/SQL testing to improve reliability. I want to deliver high-quality e-commerce/order-management and POS experiences while collaborating closely with developers and stakeholders.

I’m a Result-oriented Quality Engineer with over 4.5 years of experience in Software Testing across retail and e-commerce (B2B & B2C) domains, complemented by over 6 months of experience as a Business Analyst in Point of Sale (POS) solutions.

I cover all phases of SDLC & STLC—test planning, design, execution, and defect management—so releases stay dependable. I bring hands-on expertise in testing IBM Sterling OMS, Order Management, and Inventory Management systems using API Testing (Postman), Database Testing (SQL), and defect tracking in JIRA.

In Agile/Scrum environments, I focus on strong test documentation, process optimisation, and smooth delivery. I designed and executed manual tests for web and client-server e-commerce using BDD/Gherkin (Xray/Zephyr), and I supported defect triage and sprint execution with clear evidence.

I’ve also owned end-to-end QA for order fulfilment and integrations—covering functional, regression, SIT, integration, and UAT phases. From EDI testing (WinSCP) and collaboration with MuleSoft to validating critical order flows and notifications, I’ve helped improve system stability and cross-team alignment.

Experience

Work history, roles, and key accomplishments

VL

Software Test Specialist

Vrize India Private Limited

Nov 2022 - Dec 2024 (2 years 1 month)

Designed and executed manual test cases for web and e-commerce applications using Xray/Zephyr and BDD/Gherkin, including functional and regression coverage. Tested IBM Sterling OMS order, warranty, and return flows, coordinated EDI validation (WinSCP) with MuleSoft, and managed defects in JIRA while supporting sprint triage and delivery.

CL

Quality Engineer

Cigniti Technologies Limited

Mar 2021 - Oct 2022 (1 year 7 months)

Led end-to-end QA for the IBM Sterling OMS order fulfilment domain, independently validating order flows such as BOPIS and DSV across functional and integration testing. Authored and reviewed test scenarios and verified order-related notifications and messaging events to ensure system stability after releases.

Education

Degrees, certifications, and relevant coursework

ISTQB logoIS

ISTQB

ISTQB Foundation Level, Software Testing

Pursuing the ISTQB Foundation Level certification.

Visvesvaraya Technological University (VTU) logoVV

Visvesvaraya Technological University (VTU)

Bachelor of Engineering, Computer Science

2016 - 2020

Earned a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University (VTU) in Karnataka, India (2016–2020).

QSpiders logoQS

QSpiders

Certificate of Completion, Software Testing

Completed a software testing course at QSpiders in Bangalore, India.

LL

LinkedIn Learning

Programming Foundations: Software Testing/QA, Software Testing and QA

Completed the Programming Foundations: Software Testing/QA course on LinkedIn Learning.

Tech stack

Software and tools used professionally

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