Sahana M
@sahanam
Quality Engineer and Business Analyst delivering end-to-end testing for e-commerce platforms and POS solutions with Agile precision.
What I'm looking for
I’m a Result-oriented Quality Engineer with over 4.5 years of experience in Software Testing across retail and e-commerce (B2B & B2C) domains, complemented by over 6 months of experience as a Business Analyst in Point of Sale (POS) solutions.
I cover all phases of SDLC & STLC—test planning, design, execution, and defect management—so releases stay dependable. I bring hands-on expertise in testing IBM Sterling OMS, Order Management, and Inventory Management systems using API Testing (Postman), Database Testing (SQL), and defect tracking in JIRA.
In Agile/Scrum environments, I focus on strong test documentation, process optimisation, and smooth delivery. I designed and executed manual tests for web and client-server e-commerce using BDD/Gherkin (Xray/Zephyr), and I supported defect triage and sprint execution with clear evidence.
I’ve also owned end-to-end QA for order fulfilment and integrations—covering functional, regression, SIT, integration, and UAT phases. From EDI testing (WinSCP) and collaboration with MuleSoft to validating critical order flows and notifications, I’ve helped improve system stability and cross-team alignment.
Experience
Work history, roles, and key accomplishments
Business Analyst
Vrize India Private Limited
Jan 2025 - Aug 2025 (7 months)
Gathered and analyzed POS business requirements with stakeholders, translating complex process flows into actionable development tasks. Owned Scrum delivery inputs by writing user stories, grooming and prioritizing the backlog, and coordinating workshops to resolve scope/timeline conflicts.
Software Test Specialist
Vrize India Private Limited
Nov 2022 - Dec 2024 (2 years 1 month)
Designed and executed manual test cases for web and e-commerce applications using Xray/Zephyr and BDD/Gherkin, including functional and regression coverage. Tested IBM Sterling OMS order, warranty, and return flows, coordinated EDI validation (WinSCP) with MuleSoft, and managed defects in JIRA while supporting sprint triage and delivery.
Quality Engineer
Cigniti Technologies Limited
Mar 2021 - Oct 2022 (1 year 7 months)
Led end-to-end QA for the IBM Sterling OMS order fulfilment domain, independently validating order flows such as BOPIS and DSV across functional and integration testing. Authored and reviewed test scenarios and verified order-related notifications and messaging events to ensure system stability after releases.
Education
Degrees, certifications, and relevant coursework
ISTQB
ISTQB Foundation Level, Software Testing
Pursuing the ISTQB Foundation Level certification.
Visvesvaraya Technological University (VTU)
Bachelor of Engineering, Computer Science
2016 - 2020
Earned a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University (VTU) in Karnataka, India (2016–2020).
QSpiders
Certificate of Completion, Software Testing
Completed a software testing course at QSpiders in Bangalore, India.
LinkedIn Learning
Programming Foundations: Software Testing/QA, Software Testing and QA
Completed the Programming Foundations: Software Testing/QA course on LinkedIn Learning.
Availability
Location
Authorized to work in
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