At O.C. TANNER, I architected and deployed a LangGraph and LangChain-powered Thanks Agent that uses RAG and MCP tools to identify recognition opportunities and guide employees through the workflow. It drove a 20% increase in recognition adoption.
I also built an AI-powered Recognition Assistant that gives context-aware feedback on recognition messages, reducing message-editing effort by 60%. Two Microsoft Copilot agents I designed optimized recognition workflows and reduced manual processing by up to 30%.
For Culture Cloud in MS Teams, I integrated a React and TypeScript microfrontend that brought awards and nomination feeds into the employee experience. I also developed a chatbot and real-time notifications, helping centralize peer-to-peer recognition.
Earlier at O.C. TANNER, I launched the Culture Cloud MS Teams integration and helped transition its legacy application from JavaScript to TypeScript, with a test suite reaching 85% coverage. I also developed the Thanks platform’s Moments module and, as an intern, designed backend architecture for an internal Thanks Management System.
