Looking for a job

Sachin Byadgi

@sachinbyadgi

Message

I build Claude AI agents to automate enterprise IT operations.

India

Message

What I'm looking for

I'm looking to build AI-powered solutions that automate IT operations, support workflows, and infrastructure-related tasks, combining Claude AI agents with AWS, automation, security, and enterprise IT operations.

I'm focused on building Claude AI agents and AI-powered workflows that automate IT operations, support processes, and infrastructure-related tasks.

My 8+ years in enterprise IT include infrastructure operations at Fiserv, where I administered Windows Server environments, managed Active Directory, supported SQL Server, and troubleshot DNS, DHCP, VPN, firewall, and application issues.

At Maersk Global Service Limited, I maintained Windows production servers, automated administration with PowerShell, monitored Active Directory replication, and supported migrations, backups, restoration testing, and Remote Desktop Services.

I'm a Claude Certified Architect – Foundations with hands-on experience creating and supporting AI agents, backed by AWS, automation, security, ServiceNow, and L2/L3 infrastructure support experience.

Experience

Work history, roles, and key accomplishments

Service Desk Engineer

Fiserv

Apr 2022 - Dec 2022 (8 months)

Administered and maintained Windows Server environments, ensuring availability, security, and performance. Managed Active Directory, performed audits, and supported SQL Server and network troubleshooting.

Windows Server Active Directory Group Policy Microsoft SQL Server TCP IP DNS DHCP VPN Firewalls L2 L3 Support Security Hardening Disaster Recovery

System Administrator Associate

Maersk Global Service Limited

May 2014 - Dec 2016 (2 years 7 months)

Installed, configured, and maintained Windows-based production servers, monitored resources, and automated routine tasks using PowerShell. Managed backups, RDS environments, and security policies.

Windows Server Active Directory PowerShell Group Policy File And Print Servers Printers Remote Desktop Services Backup And Recovery Incident Management SLA Management

Process Associate

Steria India Limited

Apr 2012 - Apr 2014 (2 years)

Served as first point of contact for IT incidents and service requests, logging and managing tickets, performing initial troubleshooting, and escalating issues as needed.

Incident Management Service Request Management Ticketing Systems Troubleshooting SLA Management

Senior Associate

Infosys

Apr 2010 - Apr 2012 (2 years)

Provided L1/L2 technical support for end users, managed incidents through ServiceNow, and performed root-cause analysis. Supported onboarding/offboarding and contributed to knowledge base.