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Sachchidanand Gupt

@sachchidanandgupt

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Data analyst with Cognizant experience who created dashboards for HR, sales, ecommerce, and other datasets.

India

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What I'm looking for

I'm seeking an entry-level opportunity in warehouse operations, supervision, administration, executive work, data analysis, or data entry where I can apply my skills and continue to grow professionally.

At Cognizant Technology Solution India Pvt. Ltd., I worked as a Support Process Associate on a Google project, handling multi-channel customer operations and analyzing customer issues. I used internal knowledge bases and structured workflows for backend troubleshooting and escalated complex cases to specialized teams.

As a Trainee Intern in Web Designing and Development at Antsglobe Technologies, I worked with HTML, CSS, JavaScript, and PHP to build and customize web applications. I contributed to responsive web pages and improvements to functionality and content structure.

I created data analytics projects covering HR, movie, order shortage, sales performance, ecommerce sales, and corona data. My skills include SQL, Power BI, Excel, and Python, supported by a B.Tech in C.S.E from Buddha Institute of Technology.

Experience

Work history, roles, and key accomplishments

Tech Support (Multi Channel)

Cognizant Technology Solution India Pvt. Ltd.

Mar 2024 - Mar 2026 (2 years)

Worked as a Support Process Associate on a Google project, handling multi-channel customer operations and managing high volumes of user inquiries. Responsible for analyzing customer issues, performing backend troubleshooting, and resolving problems using internal knowledge bases and structured workflows.

Customer Support Troubleshooting Documentation Analytical Thinking Attention To Detail Escalation Management

Trainee Intern in Web Designing and Development

Antsglobe Technologies

Mar 2024 - Jun 2024 (3 months)

Completed a 90-day internship focused on website design and development, working with HTML, CSS, JavaScript, and PHP to build and customize web applications. Contributed to developing responsive web pages, improving functionality, and ensuring efficient content structure.

HTML CSS JavaScript PHP Web Development Responsive Design Problem Solving

Education

Degrees, certifications, and relevant coursework

Buddha Institute of Technology

Bachelor of Technology, Computer Science and Engineering

2020 - 2024

Grade: 7.35 CGPA

Pursued a Bachelor of Technology in Computer Science and Engineering, achieving a CGPA of 7.35 and gaining foundational knowledge in programming, databases, and data analysis.