At KPMG, I test AI-powered platforms and a Generative AI customer service agent, covering workflows from campaign creation and interviews to reporting and issue resolution.
I validate RAG responses, conversational flows, and AI-generated insights, checking for accuracy, relevance, hallucinations, and data inconsistencies. I also design positive, negative, edge-case, and exploratory scenarios for AI features.
At Capgemini, I automated SAP FICA and TRM/PSCD scenarios with Tricentis Tosca, including end-to-end SAP and API processes, SAP UI5 validations, and backend checks.
At Tata Consultancy Services, I developed and maintained Leapwork test suites for web applications and tested SAP FI integration scenarios. I also automated test scripts using Tosca, reducing manual effort by 70%.
