At Webilent Technology, Inc., I build queue and agent performance dashboards from Genesys Cloud CX data for a Medicare/Medicaid health plan client. I also built an Amazon Lex bot integrated with Genesys Cloud bot flows to automate lookups for claims, eligibility, and authorizations.
I analyze Medicare/Medicaid claims in EDI 837/835 formats and created dashboards that helped operations reduce the claims denial rate by 15%. I also analyze quality management call-scoring data in a HIPAA-regulated reporting environment.
At Artha Solutions, I designed and delivered five Power BI dashboards using Snowflake and BigQuery data, cutting report generation time from four hours to 15 minutes. I also built a Python data validation framework and automated ETL workflows into Delta Lake tables in Databricks.
My earlier work spans donor analytics at Community Dreams Foundation, insurance reporting at Tata Consultancy Services, and financial data analytics at Envestnet | Yodlee. I’ve also built projects including an OMOP healthcare data lakehouse and a Medicare compliance reporting pipeline, combining SQL, Python, and cloud data tools to make analysis more reliable and actionable.

