Ryan Alles

Clarify customer questions, resolve concerns, and deliver high quality service to hundreds of customers daily in a fast-paced environment. Process cash, card, and mobile payments with accuracy and compliance to company standards.

Assisted Learn-to-Skate classes by supporting group instruction, maintaining a positive attitude, and demonstrating strong skating work ethic and professionalism. Completed mandatory onboarding requirements and received ongoing evaluations from supervising coaches each class.

Delivered consistent, safety-focused customer service by enforcing rink policies, monitoring skater traffic, responding calmly to injuries, and maintaining a hazard-free environment. Managed equipment and facility operations, including skate inventory, rink inspections, minor upkeep, and daily opening/closing procedures with strong attention to detail.

Supported youth programming by organizing group activities, supervising participants, and ensuring a safe, positive, and inclusive environment aligned with the organization’s mission. Served as a mentor and role model, guiding younger children through positive social behaviors, teamwork, and life-skill development.

Grade: 3.4

Activities and societies: Art Club Member

Associate of Fine Arts with a concentration in Art and Design, expected to complete in June 2026. Maintained a GPA of 3.4 and was named to the Dean's List and President's List.