Ruth Jelagat
@ruthjelagat
I optimize procurement, inventory, and customer service operations.
KenyaWhat I'm looking for
I've supported customer experience operations at Prudential Life Assurance Kenya, handling branch administration, client retention, onboarding proposal capture, KYC checks, and customer queries through CRM channels.
At Kenya Airports Authority, I supported end-to-end procurement activities, supplier evaluation, contract and schedule reviews, inventory monitoring, replenishment reporting, logistics coordination, and audit records.
I've also provided administrative support at AIC Kijabe Mission Hospital, managing confidential files, calendars, meetings, communications, reports, and office-supply distribution.
With a Bachelor of Commerce in Procurement and Logistics Management, I bring hands-on experience in vendor records, stock control, documentation, compliance, and service delivery.
Experience
Work history, roles, and key accomplishments
Managed branch administrative duties, attended to agent and walk-in customer queries, and supported new business onboarding through proposal capture and KYC checks. Resolved customer queries across multiple channels using the CRM system.
Customer Experience Executive - Branch Reliever
Aug 2025 - Jan 2026 (5 months)
Covered branch administrative duties in the absence of the CEE Branch, attended to agent and walk-in customer queries, and supported new business onboarding. Resolved customer queries across multiple channels using the CRM system.
Procurement Intern
Kenya Airports Authority
Jan 2024 - Jan 2025 (1 year)
Supported end-to-end procurement activities including purchase requisitions, bid documents, and disposal of obsolete goods. Assisted in supplier evaluation, contract drafting, inventory management, and compliance with public procurement regulations.
Administrative Assistant Intern
AIC Kijabe Mission Hospital
Apr 2023 - Jan 2024 (9 months)
Provided administrative and clerical support to department heads, organized confidential files, scheduled appointments, and managed communications. Liaised between departments to ensure smooth workflow and service delivery.
Volunteer Storekeeper
Laboret Boys High School
Jan 2022 - May 2022 (4 months)
Maintained inventory records for school supplies, issued and received goods, and conducted regular stocktaking. Monitored stock levels, prepared requisitions, and ensured proper storage according to safety standards.
Procurement Attaché
University of Eldoret
May 2021 - Jul 2021 (2 months)
Supported procurement officers in sourcing supplies, receiving quotations, and evaluating them. Filed and updated procurement records such as RFQs, LPOs, and invoices to ensure traceability and compliance.
Education
Degrees, certifications, and relevant coursework
Chuka University
Bachelor of Commerce, Procurement and Logistics Management
2017 - 2021
Bachelor of Commerce degree with a specialization in Procurement and Logistics Management.
Software Computer Training Centre
Certificate, Computer Applications
2017 - 2017
Certificate in Computer Applications from Software Computer Training Centre.
Mogotio Girls High School
Kenya Certificate of Secondary Education, General Studies
2013 - 2016
Kenya Certificate of Secondary Education (KCSE) from Mogotio Girls High School.
St. Michael's Nyamisa
Kenya Certificate of Primary Education, Primary Education
2002 - 2012
Kenya Certificate of Primary Education (KCPE) from St. Michael's Nyamisa.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
Interested in hiring Ruth?
You can contact Ruth and 90k+ other talented remote workers on Himalayas.
Message RuthGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
