Open to opportunities

Pauline Muthuita

@paulinemuthuita

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Detail-oriented professional with expertise in logistics and customer service.

Kenya

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a detail-oriented and results-driven professional with over four years of experience in customer service, logistics operations, and administrative support. My expertise lies in optimizing inventory processes, coordinating logistics, and delivering high-quality administrative services. I pride myself on my strong communication, organizational, and problem-solving skills, which ensure seamless operations and excellent customer satisfaction.

In my recent role as a Procurement Officer at TIBU HEALTH, I managed inventory for over 300 SKUs, achieving a 98% availability rate with minimal wastage. I successfully conducted audits that reduced discrepancies by 72% and implemented automated tracking systems. My ability to negotiate supplier contracts resulted in a 12% reduction in costs, while streamlining supply chain processes cut inventory costs by 10%. I am passionate about enhancing operational efficiency and contributing to the success of my team.

Experience

Work history, roles, and key accomplishments

Procurement Officer

TIBU HEALTH

Jul 2024 - Oct 2024 (3 months)

Managed inventory for over 300 SKUs, ensuring 98% availability with minimal wastage. Conducted audits, reducing discrepancies by 72%, and implemented automated tracking systems. Negotiated supplier contracts, achieving a 12% reduction in costs and streamlined supply chain processes.

Inventory Management Audit Management

Logistics Officer

TIBU HEALTH

May 2023 - Jan 2024 (8 months)

Conducted weekly stock checks and raised purchase requisitions as needed. Maintained clean, safe storage facilities and ensured compliance with health and safety regulations. Coordinated asset transfers and documented all issued items accurately.

Health and Safety Documentation

Logistics Assistant

Pemnzo General Stores

Aug 2021 - Feb 2023 (1 year 6 months)

Coordinated the receipt and dispatch of 56,160 metric tonnes of commodities, ensuring accurate reporting. Assisted in reviewing warehouse procedures, introducing new regulations to improve operations and monitored commodity quality and preservation.

Commodity Coordination Reporting Regulatory Compliance

Storekeeper

Pemnzo General Stores

Mar 2021 - Aug 2021 (5 months)

Managed inventory transactions, ensuring accurate documentation for over 2,400 transactions. Conducted daily stock inspections, reducing discrepancies by 12% and provided customer service to internal departments.

Customer Service Documentation

Education

Degrees, certifications, and relevant coursework

Mount Kenya University

Bachelor of Science, Health Education and Promotion

2017 - 2021

Studied Health Education and Promotion, focusing on health communication, community health, and the promotion of healthy lifestyles. Developed skills in program planning, implementation, and evaluation.

Disaster Ready

Certificate, Procurement and Logistics

Completed a certificate program in Procurement and Logistics, gaining knowledge in supply chain management, procurement processes, and logistics operations.

Disaster Ready

Certificate, Monitoring, Evaluation, and Learning

Completed a certificate program in Monitoring, Evaluation, and Learning (MEAL) Essentials, focusing on the principles and practices of monitoring and evaluation in humanitarian contexts.