@rutheseoghene
Customer service and sales support professional at Kaphi Limited (Moniepoint), supporting merchant onboarding, POS setup, and service.
NigeriaAt Kaphi Limited (Moniepoint), I provided customer service and support to merchants, assisted with POS deployment and setup, and supported merchant onboarding and account opening processes.
I also maintained performance and inventory records, assisted with sales activities, and resolved merchant inquiries or escalated technical issues when needed. At Kay-Affordables Supermarket, I maintained sales records, monitored inventory, and supported customers.
Work history, roles, and key accomplishments
Kaphi Limited (Moniepoint)
Jan 2026 - May 2026 (4 months)
Provided customer service and support to merchants, assisted with POS deployment and setup, and supported merchant onboarding and account opening processes. Maintained performance and inventory records and resolved merchant inquiries.
Kay-Affordables Supermarket
Jan 2018 - Dec 2019 (1 year 11 months)
Maintained daily sales records and balanced accounts, assisted customers, and monitored inventory. Handled cash transactions and prepared reports to support business goals.
Degrees, certifications, and relevant coursework
National Youth Service Corps (NYSC), National Service
Currently posted to Port Harcourt for the National Youth Service Corps (NYSC).
Bachelor of Science, Banking and Finance
Bachelor of Science in Banking and Finance from Delta State University, Abraka, Delta State, completed in 2025.
Microsoft Word Certificate, Microsoft Word
2023 - 2023
Completed Microsoft Word training through Microsoft Imagine Academy in 2023.
Accelerated Soft Skills Training, Soft Skills
2022 - 2022
Completed the Jobberman Accelerated Soft Skills Training in 2022.
Senior School Certificate Examination (SSCE), General Studies
Completed Senior School Certificate Examination (SSCE) in 2017.
Principles of Finance Certificate, Finance
2025 - 2025
Completed the Principles of Finance certificate from Saylor Academy in 2025.
Software and tools used professionally
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