
Rumaisa Khan
@rumaisakhan2
Administrative professional at UCS (Beaconhouse) who redesigned daily reporting to improve tracking accuracy and detail.
What I'm looking for
At UCS (Beaconhouse), I compile and submit daily status reports to the principal. I redesigned the reporting format to improve tracking accuracy and detail.
I maintain confidential student and staff records in line with privacy protocols, and coordinate staff across class sections while tracking academic activity.
At Team Hashtag, I recorded and managed customer interactions in a CRM and dialer system during outbound sales calls for financial products.
At Nusrat Welfare Organization, I managed beneficiary and program records and coordinated staff and volunteers. I'm currently pursuing a part-time BS in Information Technology and seeking a remote data entry or administrative support role.
Experience
Work history, roles, and key accomplishments
Section Lead and LIM Coordinator
UCS (Beaconhouse)
Jan 2025 - Present (1 year 9 months)
Compile and submit daily status reports to the principal, redesigning the reporting format to improve accuracy and detail. Maintain confidential student and staff records and coordinate 20+ staff across 5–10 class sections.
Call Center Agent
Team Hashtag
Feb 2025 - Aug 2025 (6 months)
Recorded and managed customer interactions using a CRM/dialer system during outbound sales calls for financial products. Worked toward monthly targets in a fast-paced, quota-driven environment.
Leading Officer
Nusrat Welfare Organization
Jan 2021 - Dec 2023 (2 years 11 months)
Managed multiple categories of organizational records, including beneficiary and program documentation. Coordinated a team of 10+ staff and volunteers, arranging meetings to align on operational priorities.
Online Calling Agent
Abwab Pakistan App
Feb 2023 - May 2023 (3 months)
Worked remotely, conducting outbound calls for a subscription-based service while managing my own schedule and daily targets.
Education
Degrees, certifications, and relevant coursework
Virtual University
BS, Information Technology
Currently pursuing a BS in Information Technology on a part-time basis, with an expected graduation in 2029.
University of Karachi
Masters, Social Sciences
Grade: 3.4
Completed a Masters in Social Sciences with a GPA of 3.4.
University of Karachi
Bachelors, Social Sciences
Grade: 3.7
Completed a Bachelors in Social Sciences with a GPA of 3.7.
Saudia College
Intermediate, Pre-Engineering
Completed Intermediate (pre-engineering) in 2020.
The H University
Lead Generation Certificate, Lead Generation
Earned a Lead Generation Certificate from The H University (online).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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