Open to opportunities

Rosalind Clark

@rosalindclark

Professional bus operator delivering safe, customer-focused transportation with top on-time performance and route optimization.

United States

Message

What I'm looking for

I’m looking to join a reputable transport organization where my safety-first driving, logistics, auditing, and data accuracy can improve on-time performance and operational efficiency while supporting a respectful, customer-focused experience.

I’m a Professional Bus Operator and Professional Driver with a strong track record in managing on-time performance rates exceeding 95%. I focus on safety, punctuality, and passenger experience—building rapport and maintaining a welcoming atmosphere on board.

In my current role, I conduct per-trip inspections, keep vehicles clean, and follow all regulations through regular safety training. I also utilize GPS and route planning software to streamline operations, optimize travel times, and reduce fuel consumption.

Earlier experience includes Professional Driver and Auditor work where I managed logistics for multiple deliveries and documented daily vehicle logs, maintenance records, and incident reports accurately. As an Auditor, I ensured compliance with regulatory standards and internal policies, then implemented process improvements that led to a 15% increase in operational efficiency.

I’ve also performed Data Entry, Lockbox Data/Operations Clerk, and Clerk duties—executing data validation, reconciling deposits, and resolving discrepancies while improving processing workflows. I’m eager to leverage my transportation logistics, customer service, and auditing strengths to support a reputable transport organization.

Experience

Work history, roles, and key accomplishments

Current

Professional Bus Operator

Current

MARTA

Mar 2015 - Present (11 years 3 months)

Operated bus service while maintaining on-time performance rates exceeding 95%. Conducted per-trip inspections, trained new drivers on safety protocols, and used GPS/route planning to optimize travel times and reduce fuel consumption.

Route Planning Customer Service Inspections Safety Training Route Optimization Dispatch Coordination Mentoring New Drivers Microsoft Excel

Professional Driver

Western Express Inc

Jan 2014 - Apr 2014 (3 months)

Managed logistics for multiple deliveries and consistently achieved on-time performance rates of over 95%. Coordinated schedules with dispatch, documented daily vehicle/maintenance logs, and performed thorough pre-trip and post-trip inspections to ensure readiness and safety.

Logistics Coordination Dispatch Pre Trip And Post Trip Inspections Regulatory Compliance Inventory Control Route Planning

Auditor

Courier Services

Aug 2013 - Oct 2013 (2 months)

Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies. Implemented process improvements based on audit findings, increasing operational efficiency by 15%, and maintained detailed audit documentation and follow-up checks.

Compliance Auditing Process Improvement Regulatory Operational Efficiency Data Analysis Excel

Data Entry Clerk

Source HOV

Mar 2013 - May 2013 (2 months)

Validated data to ensure information accuracy and integrity, collaborating with team members to streamline data entry workflows. Reduced processing time by 15% by automating repetitive tasks using data entry software tools.

Data Validation Data Entry Workflow Automation Automation

Lockbox Data/Operations Clerk

Wells Fargo Bank

Nov 2012 - Apr 2013 (5 months)

Managed lockbox operations, completing daily deposit reconciliations and resolving discrepancies to ensure accurate, timely application of payments to customer accounts. Verified incoming payments and partnered cross-functionally to streamline payment processing workflows and improve efficiency.

Lockbox Process Payment Processing Data Verification Workflow Optimization Operational Efficiency

Education

Degrees, certifications, and relevant coursework

FAA Academy

1993 - 2004

Studied at the FAA Academy in Oklahoma City from 1993 to 2004.

Bryant and Stratton Institute

Associate Degree, Electronic Technology

1990 - 1993

Studied electronic technology, including electronics, ILS navigational aids, and communication systems, and earned an associate degree from Bryant and Stratton Institute between 1990 and 1993.