RSRonik Singh
@roniksingh
Senior System Engineer specializing in SAN and storage solutions with strong client-focused service.
IndiaWhat I'm looking for
I am a Senior System Engineer with three years of experience at Infosys focusing on cloud-adjacent storage and backup services. I serve as a technical SME for clients, resolving P1–P3 incidents, performing advanced SAN troubleshooting, managing vendor coordination, and documenting SOPs to improve support efficiency.
I work hands-on with DELL EMC, HP 3PAR, NetApp ONTAP, Brocade FC switches, FC zoning, LUN provisioning and capacity planning, and I participate in 24x7 on-call rotations. I emphasize clear documentation, process improvement, and maintaining business continuity through proactive health checks, firmware maintenance, and performance tracking.
Experience
Work history, roles, and key accomplishments
Provided remote IT infrastructure support specializing in SAN and NAS, resolved P1–P3 storage incidents to minimize downtime, and led capacity planning and vendor coordination to improve operational continuity.
Education
Degrees, certifications, and relevant coursework
SJB Institute of Technology (Visvesvaraya Technological University)
Bachelor of Engineering, Engineering
2018 - 2022
Completed a Bachelor of Engineering at SJB Institute of Technology under VTU, focusing on core engineering coursework from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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