Rohit kumar
@rohitkumar22
Experienced Manual Test Lead / SDET driving QA automation, IVR and AI testing.
What I'm looking for
I am a Senior SDET and Manual Test Lead with extensive experience in IVR, AI-driven testing, API and performance testing, and end-to-end QA across mobile and web platforms. I have led QA in Agile-Sprint cycles, built and executed test plans and suites, mentored teams, and delivered reliable automation to improve product quality and release velocity.
I have validated complex IVR call flows, integrated vendor systems, contributed to early-stage AI and CRM product launches, and performed analytics-driven improvements that increased customer satisfaction. I seek to apply my hands-on testing, automation, and leadership skills to solve challenging quality problems and drive continuous improvement.
Experience
Work history, roles, and key accomplishments
Senior SDET / Lead QA
Anarock Property Consultants Pvt Ltd
Aug 2024 - Present (1 year 3 months)
Led QA for AI-driven Genie and CRM-integrated Sales apps, validating IVR, speech/DTMF handling and end-to-end call routing to improve reliability and reporting; mentored team members and drove Agile QA processes. Coordinated vendor integrations (Exotel, Ozonetel) and implemented test plans, weekly reports, and lifecycle validation.
Senior Test Engineer
Anarock
Feb 2018 - Present (7 years 9 months)
Executed end-to-end IVR call flow validation, payment scenario testing and regression efforts; created detailed bug reports and suggested product changes from customer feedback to improve satisfaction. Performed webhook/API checks and documented root cause analyses.
QA Engineer
Housing.com
Aug 2015 - Feb 2018 (2 years 6 months)
Prepared and executed end-to-end manual and automation test cases for Android and iOS apps, maintained regression suites, and performed performance testing to ensure app stability and scalability. Collaborated with product and development teams and performed root cause analysis for defects.
Operations Executive
Mauj Mobile
Feb 2012 - Aug 2015 (3 years 6 months)
Acted as Product Operations SPOC for VAS, managed web portal content and testing, provided technical support and root cause analysis, and promoted app offerings through marketing channels to drive engagement.
Education
Degrees, certifications, and relevant coursework
Housing.com
Training / Professional Experience, Software / Mobile Application Testing
2015 - 2018
Worked in roles involving Android and iOS apps testing, preparing and executing comprehensive end-to-end test plans and maintaining regression and performance test cases.
Mobango (A Shaadi.com unit)
Professional Experience, Operations / Mobile Applications
2012 - 2015
Served as Operations Executive focusing on app compatibility, usability, performance, and marketing analysis for mobile platforms.
Punjab Technical University
Bachelor of Technology, Electronics and Communication
2006 - 2010
Completed a Bachelor of Technology in Electronics and Communication with coursework and projects related to software and mobile application testing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Rohit?
You can contact Rohit and 90k+ other talented remote workers on Himalayas.
Message RohitFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
