Rizky Harvian

With over 4 years of experience in business development and client relationship management within the general insurance industry, I have worked as a Marketing Officer at PT. Asuransi Central Asia, where I took full ownership of the client acquisition and portfolio growth function. My expertise includes prospecting and qualifying new clients, building long-term relationships with business owners and stakeholders, managing renewal and retention pipelines, and delivering consistent follow-up that turns first conversations into closed business.

As a Marketing Officer at PT. Asuransi Central Asia, I took full ownership of the marketing and client acquisition function starting at the end of 2022, driving premium production from IDR 1.4 billion in 2023 to IDR 2.9 billion in 2025 — up to a 100% increase over two years, with consistent month-over-month growth of 15-30% year-on-year. I proactively identified and approached prospective clients through consistent outbound calls, handling objections confidently while keeping every conversation natural rather than scripted. I built trust through professional discovery conversations and closed new policies while maintaining strong renewal rates through consistent relationship management. As a Claim Surveyor, I managed sensitive client interactions under pressure, ensuring every case received timely, professional, and solution-oriented follow-up — a skill directly transferable to maintaining accurate call logs, lead tracking, and follow-up records while staying persistent without becoming aggressive.

Beyond industry-specific roles, I bring transferable experience in initiating and nurturing client relationships, identifying business opportunities, and managing a structured pipeline of prospects and follow-ups across fast-paced, target-driven environments. I am a native Indonesian speaker with professional proficiency in English, both written and spoken.